Subject of Complaint :MPEG2 To MPEG4
Company / Product Name:TATASKY
State :Delhi
Complaint Details : Subscriber ID – 1084632619
I am presently having MPEG2 connection , which was running correctly.
now the telecast format has been changed to MPEG4.
i had a chat with the customer care. they are saying that i need to pay for the new setup box if i need more warranty.below are my questions
1.if i have subscribed for some channels and viewing properly but suddenly if i am unable to view because of the telcosting format then whose fault is this?
2.if they are changing the Format for their own interest then who need to take risk
3. ok i agree to change the setup box .but why there is a hidden cost involved.
The only purpose for its existence is to cheat and harass customers.
Name :SHRIKANT KASHYAP
Mobile no :9910198807
Email address :vinuriya@yahoo.com
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