Subject of Complaint :unprofessionalism by videocon
Company / Product Name:d2h
State :Punjab
Complaint Details : I am having the problem with your account section. Last month I recharged on 27th Dec 2013, but your services resumed on 28th dec 2013, though the amount of Rs. 220 was deducted from my bank account on 27th dec.Now yesterday my services were terminated and when i called up your executive, i was informed that it was server error and your services will resume within two hours and rs. 20.72 have been reversed in your account. but the services were not resumed. when i called up again, i was told to recharge again. today 27th jan 2014 i recharged through net banking for rs 220, but instead of getting 3% extra i am told that rs 15 have been deducted by mistake. and they may or may not be reversed.
Name :deepak aggarwal
Mobile no :9988859401
Email address :deepakecemba@gmail.com
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