Subject of Complaint :refund of money
Company / Product Name:Reliance Big TV
State :Maharashtra
Complaint Details : I had complain on 07.07.2014 at 3:13Pm and Service request no.
222374173 and this problem is solved on 10.07.2014 at 3pm by your
service provider Mr. Salim(Mob No.9619899217) and after service he
taken cash money of Rs 225. But company again charged of Rs 225 in my
Account(Smart Card no.200557482425). And this charge of money two
times, I complain again on 13.07.2014 at 2:18pm and service request
number is 222594446 for refund of money which are charged two times by
Reliance Big TV. And I inquery your Customer Care Relationship and
reply by your side that your money is refundable in three days in your
A/C and I waiting for three days but still now not solved my problem
by your Customer Service and i call by telephonic on 17.07.2014 at 4pm
call duration 10min on your customer care no. 18002009001, 18.07.2014
at 4pm cd 23.48min or 19.07.2014 at 4.06pm cd 20min talk to your Team
Leader Mr Hemant and Team Leader said that your problem is solved
between 24 hours then call 20.07.2014 at 01.41 pm cd 18.00mint &
21.07.2014 at 06.27.pm cd 10.00 min this day i am call 2 times at
09.54.pm 46mints & call on 22.07.2014 at 02.34 pm 16.mint and alose
call Mr. salim @ 45times . Please refund my money in my A/C
200557482425 immediately
thanks & regard
Kamlashankar Gupta
9320935721 / 9320041192
Name :Kamlashankar Gupta
Mobile no :9320041192
Email address :ramsagarguptak@gmail.com
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